PRIVACY POLICY

Last updated: January 8, 2026

1. INTRODUCTION

Pixelmont Studio ("we", "us", "our") operates the Pixelmont online store at pixelmont.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services.

We are committed to protecting your privacy and ensuring you have control over your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

  • Order Information: Name, billing address, shipping address, email address, phone number
  • Payment Information: Payment card details (processed securely by Shopify Payments)
  • Account Information: Email address, password (hashed)
  • Contact Information: Email address and phone number for support inquiries

2.2 Information Collected Automatically

  • Cookies and Tracking: IP address, browser type, device information, pages visited, time spent
  • Usage Data: Referral source, exit pages, clickstream data

Note: We do not store full payment card details. All payment processing is handled by Shopify Payments with PCI DSS compliance.

3. HOW WE USE YOUR INFORMATION

  • Processing orders and digital downloads
  • Sending order confirmations and download links
  • Providing customer support
  • Preventing fraud and securing transactions
  • Improving our website and services
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

4. SHARING YOUR INFORMATION

We do not sell your personal information. We may share data with:

  • Service Providers: Shopify (hosting/payments), email services, analytics tools
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. DATA SECURITY

  • SSL encryption for all data transmission
  • Secure hosting through Shopify infrastructure
  • Regular security audits and updates
  • Access controls and employee training
  • PCI DSS compliance for payment processing

Disclaimer: No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. YOUR PRIVACY RIGHTS

6.1 General Rights

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data
  • Objection: Object to certain processing activities

6.2 CCPA Rights

California residents have additional rights including the right to know what personal information we collect and request deletion.

To exercise these rights, email us at contact@pixelmont-studio.com.

7. COOKIES & TRACKING

We use cookies for essential functionality (cart), analytics (Google Analytics), and advertising.

You can manage preferences through browser settings. Disabling cookies may limit functionality.

8. DATA RETENTION

We retain personal information only for as long as necessary to fulfill legal obligations, dispute resolution, and enforcement of our agreements.

9. CHILDREN'S PRIVACY

Our services are not directed to children under 13. If we become aware of such collection, we will delete it immediately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. We will notify you of material changes by posting the new policy on our website with an updated date.

11. CONTACT US

For privacy concerns or to exercise your rights, contact:

contact@pixelmont-studio.com
Pixelmont
724 Pearl St, Boulder, CO 80302
United States